Sales Team - Counter Associate
SALES TEAM – COUNTER ASSOCIATE
This position works with customers, answers telephone inquiries, and maintains products/merchandising displays and pricing. If you like working in a fast-paced environment and enjoy helping others, we want to hear from you!
Duties Include:
- Meet and greet customers.
- Maintain a friendly and helpful manner at all times.
- Become familiar with store products and their location.
- Complete sales, take payments, process returns; identify defective products.
- Create estimates for siding, roofing, garage packages, and decks as needed.
- Complete small special orders or requests for non-stock items such as siding, roofing, garages and decks.
- Assist with inventory receiving and cycle counting as needed.
- Maintain product pricing and displays on the retail floor.
- Stock shelves and catalog displays as needed.
- Keep displays clean, organized, and attractive in appearance.
- Tag products for sale or promotions.
- Handle customer complaints in a positive and constructive manner.
- Assist the rental department in creating and modifying equipment reservations.
- Notify the rental department of upcoming and/or returning equipment reservations.
- Experience in estimating siding, roofing, garage packages, and decks preferred.
- Previous experience working with building materials and supplies preferred.
- You are positive, enjoy helping others, and make customers feel valued.
- Someone detail-minded and organized---accuracy is second nature to you.
- You take customer complaints as an opportunity to improve.
- You are comfortable with computers and learning new software.
- Can have a solid understanding of most products within 12 months of hire.
- You have a great work ethic and show up on time.
- You are adaptable, require little to no supervision, and can jump in to help others when needed.